Not just any M&S food…..
[cue slow music and sensuous female voice] These are not just any baked beans…. these are M&S baked beans. … err .. No wait, sorry, they’re Heinz.
The sensuous-voiced food narrator is not mistaken. Following a successful 16 month trial, M&S are to roll out 400 branded products across 600 stores. These will include many of the top household names such as Coca Cola, Heinz, Kellogg and Marmite.
Despite their high standard when it comes to culinary delights (and those famously mouth watering ‘food-porn’ style ads), M&S have admitted that there were categories where “we could simply never compete”. Their chairman, Sir Stuart Rose, uses Tabasco as an example when talking to BBC Breakfast News: “You either have genuine Tabasco or fake Tabasco – which tastes awful….Our customers deserve the best and that’s what they shall get; without having to shop elsewhere.” Quite a turnaround for a company which until now has followed a strict own-label-only policy.
Finally! Now you can get a real can of Coca Cola with your M&S lunch and grab that impulse KitKat while standing in the queue! Even their chairman found the lack of such brands frustrating. It seems to be an obvious move and I wonder why it hasn’t been done sooner. Pricing will also be competitive. M&S plans to combat the perception of their high pricing with an advertising campaign comparing prices to Waitrose.
However, I have to say that I’ve grown to respect M&S’s stance on own-brands. I think it served to enhance the impression of exclusivity and quality communicated in their food ads, and you knew where you were with them. Also, is 400 brands enough? Waitrose have already hit back saying that M&S “does not have 1,200 comparable lines”.
Only time will tell. Anyway, what does it matter if there are brand gaps when only M&S have Percy Pigs!
